top of page

Shipping Policy

A legal disclaimer

Shipping Policy (United Kingdom)

1. Purpose

This Shipping Policy outlines the delivery terms, methods, and conditions for orders placed on our online women’s fashion store with shipping to the United Kingdom.

 

2. Order Processing

All orders are processed within 1 to 3 business days after payment confirmation.

During peak periods (sales, promotions, or holidays), processing times may be slightly longer.

 

3. Delivery Times (United Kingdom)

Orders shipped to the United Kingdom are typically delivered within:

  • 3 to 7 business days after dispatch (standard shipping)

  • 1 to 3 business days after dispatch (express shipping, when available)

These are estimated delivery times and may vary due to external factors such as courier delays, weather conditions, or customs processing.

 

4. Shipping Costs

Shipping costs are calculated at checkout and depend on:

  • Delivery address

  • Selected shipping method (standard or express)

  • Order weight and size

In some cases, promotional offers may include free shipping above a certain order value.

 

5. Shipping Methods

We work with reliable international courier services to ensure fast and secure deliveries to the United Kingdom.

Once your order has been shipped, you will receive a tracking number.

 

6. Order Tracking

After dispatch, a confirmation email will be sent with your tracking number so you can monitor your order in real time.

 

7. Customs and Import Taxes

For orders delivered to the United Kingdom:

  • Customs duties and import taxes may apply, depending on the order value and UK regulations

  • These charges are the responsibility of the customer, where applicable

We recommend that customers check local import regulations before placing an order.

 

8. Delivery Delays

We are not responsible for delays caused by:

  • Customs processing

  • Courier service issues

  • Incorrect or incomplete delivery information provided by the customer

In case of significant delays, please contact our support team.

 

9. Lost or Damaged Orders

If your order is lost or arrives damaged:

  • You must contact us within 48 hours of the expected delivery date or receipt

  • We will investigate the issue and provide an appropriate solution (replacement or refund, where applicable)

 

10. Contact Information

For shipping-related inquiries:

​

​

​

​

bottom of page